Yesterday I had the opportunity to visit the Laboratory for Automation Psychology at the University of Maryland. Kent Norman discussed a few things, but his passion involves the study of computer rage. I encourage you to take his survey.
May 6, 2005, Spot on Good Morning America (ABC):
“Computer Rage”(MOV 6.3MB)
On another note, I would encourage you to check out some information that was available from the University of Maryland/Human-Computer Interaction Laboratory Symposium and Open House on June, 2005.