Projects

  • K12 Community Chest (August 2006). Gathered requirements, created wireframes/sitemaps, and provided administration for a community site (for K12 customers) built using the Drupal CMS. The site includes a blog for the CLO, a webinar archive (using Elluminate), bulletin boards, games, an art gallery, and more.
  • NIDDK Website Usability Analysis (August 2005). Conducted a heuristic evaluation, researched and created personas, and performed a competitive analysis for this combined work/school project. Results were used to provide web site redesign recommendations (see paper below).

Articles

  • Fay, R. (March 31, 2008). Blackboard’s User Centered Design.
  • Aynu, B., Fay, R., & Okereke, N. (August 20, 2005). NIDDK Website Usability Analysis [3.67 MB pdf]. Class project for INFM 702 – User Interactions with Information Systems, University of Maryland, College Park.
  • Fay, R. A. (May 27, 2004). Effective Culture Change [80 KB pdf]. Centralized Library Services at the Department of Justice. Washington, DC: USDOJ.

Presentations

  • Fay, R. (January 23, 2010). Measuring Desirability. Presentation for UX Barcamp DC.
  • Aynu, B., Fay, R., & Okereke, N. (August 16, 2005). NIDDK Website Usability Analysis [2.2 MB pdf]. Class project for INFM 702 – User Interactions with Information Systems, University of Maryland, College Park.
  • Fay, R. (August 10, 2005). Don’t get caught in the web: Using a web site to enhance small business opportunity [1.4 MB pdf]. Capstone project for University of Maryland, College Park graduate program.
  • Ahuja, N., Aynu, B., Fay, R., Fortenberry, M., Quinto, M., & Weaver, V. (May 27, 2004). Centralized Library Services at the Department of Justice.