User Experience: Our Definition [Nielsen Norman Group] – “User experience” encompasses all aspects of the end-user’s interaction with the company, its services, and its products. The first requirement for an exemplary user experience is to meet the exact needs of the customer, without fuss or bother. Next comes simplicity and elegance that produce products that are a joy to own, a joy to use. True user experience goes far beyond giving customers what they say they want, or providing checklist features. In order to achieve high-quality user experience in a company’s offerings there must be a seamless merging of the services of multiple disciplines, including engineering, marketing, graphical and industrial design, and interface design.
Mobile First [Functioning Form – Nov 03, 2009] – More often than not, the mobile experience for a Web application or site is designed and built after the PC version is complete. Here’s three reasons why Web applications should be designed for mobile first instead.