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  • Rob Fay 7:10 am on 1/31/2008 Permalink | Reply  

    Information Architecture Summit 2008 

    This year your peers and industry experts will speak about how topics such as social networking, gaming, patterns, tagging, taxonomies, and a wide range of IA tools and techniques can help as users ‘experience information’.

    – April 10-14, 2008 (Miami, Florida USA)” – (About the Summit)

    I went to last year’s summit and found it very informative. You might consider checking it out – it’s in Miami!

    (hat tip: InfoDesign)

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  • Rob Fay 10:13 pm on 4/19/2007 Permalink | Reply  

    IA Summit 2007 Redux: Rashmi Sinha 

    A closing plenary from Rashmi Sinha.

    Rashmi is the creator of SlideShare.

    [Runtime: 49 slides | Please make sure you have the latest version of Adobe Flash installed on your computer to watch this slideshow. To download it, please visit: http://www.adobe.com/ ]

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  • Rob Fay 9:39 pm on 4/19/2007 Permalink | Reply  

    IA Summit 2007 Redux: Joshua Prince-Ramus 

    It’s been over a month since the IA Summit, and I’m only now getting a chance to write about the experience. I took notes from many of the sessions I attended, but I’ll try to link to available videos or slides when possible.

    An opening keynote: Joshua Prince-Ramus.

    I was pleasantly surprised to learn how much commonality there is between “brick and mortar” architecture and information architecture. Joshua outlined issues surrounding limitations of space, resources and differing business goals and provided a glimpse into how his firm pushes for the best solution given these constraints. He had presented a similar talk to TED in February 2006, so seems best to just show you his related talk.

    [Runtime: 20:09 | Please make sure you have the latest version of Adobe Flash installed on your computer to watch this video. To download it, please visit: http://www.adobe.com/ ]

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  • Rob Fay 7:56 am on 10/26/2006 Permalink | Reply  

    Post a Slideshow on Your Site – Part III 

    Slideshare

    Well, it’s now available and I’m very excited! Think of the possibilities. For teachers. For sharing knowledge in an organization. For sharing knowledge with the world. Sign up now and get started.

    Related Posts

    Post a Slideshow on Your Site – Part II

    Post a Slideshow on Your Site – Part I

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    • Dave Cassidy 3:48 pm on 10/26/2006 Permalink

      It’s about time someone came up with this! But prepare for the onslaught of the Badly Designed PowerPoints!

  • Rob Fay 12:57 pm on 10/5/2006 Permalink | Reply  

    Post a Slideshow on Your Site – Part II 

    …or, you could simply use SlideShare, once the kind folks open up the beta to everyone. Below is an example using the venerable Lou Rosenfeld’s recently posted “Enterprise Information Architecture” slides.

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    • Lou 5:43 pm on 10/5/2006 Permalink

      Wow, I’ve been called some things before, but never “venerable”. I’m feeling mighty old…

    • Rob Fay 6:14 pm on 10/5/2006 Permalink

      Venerable – 1. Commanding respect by virtue of age, dignity, character, or position.”

      Hey, don’t just focus on age – there’s actually some complements in the word’s definition:)

  • Rob Fay 12:16 pm on 10/5/2006 Permalink | Reply  

    Post a Slideshow on Your Site – Part I 

    I stumbled across this post which describes how you can embed slides into your website. If you use either a free Flickr account (or Google’s Picasa), you can export your Powerpoint slides as image files, upload them to your photo site, and then insert a bit of code to embed your slides. It takes a few minutes, but it is certainly a useful little hack. Hopefully Flickr (and Picasa) won’t change their code to beat this hack.

    Obviously the example shown below is not too pretty because my content space does not have a lot of width. I’ve noticed that this alters Flickr’s functionality a bit. One other note – be sure that you upload your slides in reverse chronoligical order so that your first slide is the one most recently uploaded. Unfortunately, I cannot seem to find a way to change the slide order.

    The slide example below was created by Ari Weissman after his recent conference experiences. He posted some useful links to accompany his slides. Enjoy!

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  • Rob Fay 4:27 pm on 7/9/2006 Permalink | Reply  

    G.E. Brainstorms Too! 

    G.E. Imagination Cubed

    Now this free tool from G.E. might be a helpful tool to use during brainstorming meetings…folks can collaborate during the meeting and then be able to print out the results…[Hat Tip to Lifehacker]

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  • Rob Fay 6:42 am on 6/29/2006 Permalink  

    Online Visio 

    Gliffy Logo

    The rage now is converting every MS Office application to the web (web 2.0) so you can access tools and files from anywhere, enabling better collaboration among team members. One suite of tools that comes to mind is Zoho, which includes most of the MS Office tools, but with less functionality.

    This morning I read an article [hat tip to Nomad] about Gliffy, a web tool that looks to provide Visio-like functionality. I wonder if it can provide the mind-mapping functionality as well? The cool thing is that you can easily embed the results into any site.

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    • Jason 1:02 pm on 6/29/2006 Permalink

      I stumbled across this yesterday as well. I’m not a huge fan of it, but like the idea of the collaboration of many in one place. It’s definitely a push into the space of socialization and helping to drive innovation down a faster road.

    • Rob Fay 2:32 pm on 6/29/2006 Permalink

      I think it might shine if you think of using it for mind-mapping/brainstorming. For instance, within a meeting, one “note taker” could document what is being brainstormed on a white board. Then others could edit later or it could easily be dropped into a web page or document.

      Of course you can do this in Visio as well, but this may lend itself to an easier collaboration process.

    • sean 5:21 pm on 6/29/2006 Permalink

      The major down side to Visio (in my opinion) is that it is a Windows only app. There are similar apps for Mac and Linux, but few that work on all 3 platforms. The upside of Gliffy is that it allows a common interface on any platform. Oh and you can’t beat the price, especially as compared to the price of Visio.

  • Rob Fay 6:40 am on 6/22/2006 Permalink  

    Web 2.0 the Enterprise 

    Digg Logo

    I’ve been thinking a lot about the voting mechanism in Digg, Netscape beta and others that allows users to rate content as helpful or worthwhile. Think of Amazon’s “Was this rating helpful?” mechanism but with the power to literally elevate content to higher visibility.

    I think there are some wonderful uses for this type of social voting for the enterprise, and Kevin and others might consider teaming with CMS providers to include this functionality into corporate intranets and KM solutions. Here’s one idea:

    In traditional organizations, innovation and idea generation is a top-down exercise. That is, business leaders drive the services and products based on their own analysis of market needs. In addition, corporate policy is determined by the leaders of the organization.

    On the other hand, some organizations allow for the bottom-up vetting of ideas. Why not use a voting mechanism like that employed by Digg to allows employees to participate in a “suggestion box” approach – suggestions to better the company – both in terms of corporate policy/culture and the products and services they offer to the customer? Fellow employees can then rate these ideas and the best ideas are vetted to the top. These suggestions then get on the radar of corporate leaders.

    Implementing this functionality on corporate intranets seems like a no-brainer to me. Unfortunately, in my experience, only the large organizations really focus on harnessing the potential of their intranets. The new social technologies of blogs, wikis, feeds and the like have a slow mainstream adoption process, but the need for sharing knowledge in the enterprise is great and these tools are inexpensive solutions for building an innovative knowledge-sharing organization.

    Update

    After doing a little digging (horrible pun), it seems as though the folks at Digg will be releasing a Digg API around the time of the version 3.0 release next Monday:

    “We also plan on launching an API after the next major release of digg (v3). The API will provide users with access to digg DB data in which you can build your own digg tools/research projects around.”

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    • Jason 2:20 pm on 6/22/2006 Permalink

      Wow, to avoid a dissertation and possible major brain dump in this little box, I’ll keep this brief, well as brief as I can.

      Yes, mainstream adoption is slow, but not as slow as one may think. And no, I’m not knocking your perception, but trying to push a little into what is really there and we don’t see it and how potentially take what is already 95% there and push it to the full 100%.

      Email, yes email; “labeling” in Gmail, and “folders” in Outlook; it’s already there. We as professionals and personal folk are already doing and we have been doing it for years. Just like when AJAX was first coined, people (mainly us geeks) were all a buzz. Two words: Oddpost and Outlook. Both were online email interfaces that used AJAX and had been around for a while.

      This is all inline with the whole Web 2.0 thing. We’ve already been doing it, it’s just now someone has labeled it. The last 5% is the integration and making the usage and findability more public and so private, of course, where doesn’t the line stop and what is considered private not for prying eyes on company equipment?

      Now, with all of that said and to avoid more confusion and brain usage of this little comment box, we can continue if you’d like or maybe setup that lunch we had talked about. :)

    • Stan 9:52 pm on 6/25/2006 Permalink

      Rob, what seems to be a bigger issue is institutionalizing innovation on a company-wide scale (so that an intranet-based knowledge-sharing solution can then be used to streamline the innovation process). However, an alternative question is the following: can such knowledge-sharing technology be used to help institutionalize innovation?

    • Rob Fay 10:23 am on 6/26/2006 Permalink

      Stan,

      I would encourage you to read my article on culture change. There’s always a question whether technology can change an organization’s culture of if the culture must first be changed before some sort of technology solution can become accepted.

      Frankly, I think either method can work. When I was in charge of a help desk once upon a time, I encouraged staff to enter answers to common questions in a knowledge base. I made this part of the staff’s performance review process, so there was obvious incentive for them.

      Many people do not want to share the knowledge that they have – perhaps because they feel that their job depends on it. However, if incentives are used to encourage sharing, then tools such as the example I provide might then have more and more people buy in to a culture of sharing…

  • Rob Fay 6:26 am on 6/15/2006 Permalink  

    Diggidy Dugg 

    Digg Logo

    Seems there’s a buzz about AOL’s venture into user-recommended-and-rated-news. I am not writing this post to berate AOL for moving into a space carved out by Digg. Frankly, I do not think Digg owns the IP to this social news framework. Others like those at Newsvine have produced similar offerings.

    Instead, I think AOL’s offering instead targets the Googles and Yahoos of the world, trying to pit this functionality into their broader portal offering.

    Most importantly, I want to give props to Alex for his fantastic work on the product. He and his team have a lot to be proud of.

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    • Bernard D. Tremblay (ben) 2:37 am on 6/19/2006 Permalink

      You find NewNetscape to be like NetVines?

      I like NetVines … a lot. And that’s interesting because I’ve used other sites that try to do what it does. Maybe that’s it: NetVibes actually does what it sets out to do.

      But how is it like NetscapeNew? I’d compare NN more to Yahoo ”Answers” which, at least, is similarly based on user interaction.

    • Alex Rudloff 11:17 am on 6/19/2006 Permalink

      Thanks for the shout out Rob, much appreciated. We’re working around the clock to get most of the kinks worked out as quickly as possible.

  • Rob Fay 10:39 am on 6/10/2006 Permalink  

    Easy Chat 

    Did you know you could add chat to your website very easily? With Gabbly you can simply type in to your browser address line (best with Firefox) ‘www.gabbly.com/www.mywebsite.com’ where ‘mywebsite’ is your site. You can also embed the chat tool right into your web page like the example shown here. Note sure about security, but it seems interesting.

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  • Rob Fay 6:18 am on 6/5/2006 Permalink  

    Wiki Recommendations 

    I am looking to set up a wiki for my group at work. The idea is to share information regarding conferences, research, or anything else we’d like to share. We decided a wiki would be the best tool, but after a preliminary review of free products hosted by the wiki provider, there were not too many I’d consider intuitive. The two I’ve focused on are Jot and PBWiki. The big plus with Jot is that is uses a WYSIWYG editor and it has a number of template plugins available.

    Can you make any recommendations for a free hosted Wiki with WYSIWYG editing features?

    UPDATE: June 10, 2006

    I’m not sure why I hadn’t thought of it since I already use WordPress for this site…I’ve been thinking of moving away from using a wiki and instead using a blog tool like WordPress. WordPress hosts blogs at wordpress.com so I can set up a blog that includes wiki-like functionality using editable pages. There’s also a WYSIWYG editor for those who would rather not dabble in XHTML.

    In addition, WordPress offers much more for workgroup collaboration. For instance, it lets you feed XML into the sidebar, so colleagues can easily share articles bookmarked and saved in Del.icio.us.

    The biggest issue is intellectual property issues along with security. Pages and posts can be password protected, but it would be much easier if only registered users of the site could read posts and pages. Unfortunately, it does not seem that WordPress offers this out-of-the-box functionality. I can only assume they will add this to their enterprise offferings.

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    • Jason 8:13 am on 6/6/2006 Permalink

      Sad thing is, as long as you go for “FREE”, you will always have things that are not intuitive.

      We use MediaWiki

    • Dorine Ruter 5:58 am on 6/12/2006 Permalink

      Hi Rob,
      Though I haven’t installed and tried this out, EduPress might be what you are looking for. It’s WordPress for educators, also free and open source. Even if you’re not an educator, features like:

      “Option to make whole or parts of blog password-protected”

      can be very useful.

      I’d be interested to hear which tool you finally chose, how you introduced it to your group at work and what your experiences are.

    • Rob Fay 10:00 am on 6/12/2006 Permalink

      Hi Dorine,

      I stumbled across EduPress as well but was unsure how this variation of WordPress set itself apart from WordPress. If it does offer a way for content to remain hidden from the outside world in a universal fashion rather than page by page or post by post, then it might have some utility.

      I’ll keep you posted…

    • Rob Fay 1:00 pm on 6/13/2006 Permalink

      One of the problems with EduPress is that it is not a hosted solution. It’s simply a customized WordPress download that you install yourself.

      On the other hand, Edublogs is a hosted solution, even bundling a wiki. I’ve taken a peek at it, but they do not offer the blog privacy options that EduPress offers.

      It might just be easier to host a new installation of WordPress on this domain and include the plugins that would provide for the needed privacy.

  • Rob Fay 12:04 pm on 5/23/2006 Permalink  

    IA Summit Redux: DC-Style 

    dc-ia

    On Saturday May 20, the local chapter of DC information architects got together to recap topics that were addressed and discussed at the 2006 IA Summit. This was a long time coming for me. I’ve been meaning to attend these local meetings, but life has, of course, gotten in the way.

    Livia Labate has provided a wealth of useful material, including MP3 recordings of the local DC event, as well as links to material that was presented at the Summit.

    Anyway, the following is a brief summary of my notes. Certainly these notes do not codify the entirety of the redux – just my own brain dump based on notes taken at the event. The topics to be addressed are listed below (those in bold are the ones we had time to discuss):

    Overview

    1. Summit Overview#
    2. Tagging#
    3. Wireframes#
    4. New Technology#
    5. Content Management
    6. Business and IA
    7. Theory#
    8. International

    Summit Overview

    Dan Brown facilitated the DC-IA redux, and one of the things he discussed centered around the format of the Summit. He mentioned that in the past, there was a greater selection of things to attend and a greater variety of topics. On the other hand, he mentioned that there were better opportunities to connect with people outside of sessions this past year. He asked for input on how to create a culture that would both maximize connections outside of sessions and make good use in-session time.

    Tagging

    James Melzer addressed the topic of tagging, focusing primarily on using the bookmark tool del.icio.us.

    Some discussion revolved around making a distinction between a group versus a crowd. A group, James indicated, is intentional, known, and planned. In contrast, a crowd is unknown and not planned. Del.icio.us embraces both, and James noted that sometimes crowds become groups in Del.icio.us because is sometimes ends up being the same people who are the forefront of tagging, and their aggregate work sets trends for other users.

    Tagging::Kinds of Tags

    • Description (Singular)
    • Categorization (plural)
    • Opinion
    • Action (temporary, personal)
    • Relation (for userid)
    • Insider Reference (e.g., “enterprise_ia”)

    Wireframes

    Nathan Curtis discussed wireframes. Apparently, Nathan worked at K12 for a few months just before I arrived. I’ve heard very good things about him – in particular, how he shared some of his wireframing techniques with current K12 IAs.

    Wireframes::Techniques

    Nathan explained that there was a discussion of using different wireframing techniques/tools, including:

    Wireframes::Challenges

    Nathan mentioned that IAs need to struggle with representing interactions over time. With the advent of RIAs such as Flash and Ajax, IAs need to be able to communicate how information is to be presented, but how user behaviors will affect the feedback and visual representation of a web application. Nathan mentioned Bill Scott at Yahoo! and how he uses interaction storyboards, complete with interaction matrices to document all behavior changes for a given interaction type.

    One technique Nathan mentioned was to segment the “modules” that comprise a wireframe. In other words, reusable widgets can be saved as components to be used over and over again. In addition, Nathan commented on Kevin Cheng’s use of comics to communicate HCI usability issues with stakeholders.

    New Technology

    Nathan briefly discussed how new technologies are affecting the profession. For instance, Laszlo and Adobe Flex make it easier to move from a rapid prototype to a working solution. The web metaphor is moving away from “pages” to “mashups,” so IAs need to be able to embrace change and add new skill sets to accomodate for this change.

    The group also discussed game design and the use of incentives as a way to interact with the user.

    Theory

    Olga Howard took some more time to cover the distinction of “crowd” versus “group.” With regard to tagging in Del.icio.us, the group discussed how there may be a flurry of different tags used to classify objects, but over time, the number of tags flattens to an accepted assortment.

    Next, the discussion turned to Morville’s championing of “findability.” The basic questions to ask include:

    • Is it useful?
    • Is it desirable?
    • Is it valuable?
    • Is it credible?

    Conclusion

    Since I have not been able to attend the IA Summit yet, I found this redux to be pretty informative. In addition to getting useful information, I enjoyed spending time with other like-minded individuals who have a passion for creating usable intuitive products.

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  • Rob Fay 6:19 am on 5/22/2006 Permalink  

    Comment Spam 

    Well, I’ve caved and have to turn off comments for a bit. For the last month or so, I’ve been getting slammed with comment and trackback spam – so much so that it takes me about an hour each day to stay on top of it.

    I will turn comments on once I find time to upgrade WordPress, using their Akismet spam plugin.

    UPDATE May 25

    I’ve upgraded WordPress and have activated the spam plugin. I’d also like to incorporate a “captcha”-style comment (spam deterrent) option as well. Any recommendations?

     
  • Rob Fay 6:57 am on 4/13/2006 Permalink  

    Google Calendar – First Impressions 

    Google Calendar

    Today Google launched their own calendar offering. I created a Google Calendar for myself and my initial review is relatively positive, but not enough to make me a convert.

    Pros

    The definitive positives include the ability to manage multiple calendars, sharing calendars and delegating permissions to access these calendars. Also, there are a variety of ways to get notified of events – emails, SMS, etc.

    Cons

    The biggest negative, for me, is that there is no sync capability. Google allows you to import your calendar from another program, but there is no way to sync a localized version of your calendar, either on a client program, a handheld, or otherwise. In addition, it does not publish in the iCal format to allow for subscriptions. Why should I only be able to view the calendar on the site? Shouldn’t I also be able to subscribe to the calendar and view it using a portable device? Perhaps the thought is that all portable devices in the future will have a persistent connection to the Internet, but I for one cannot now justify spending a few extra bucks for my mobile phone provider to offer this option.

    I understand that Google starts off with limited features and expands its offerings, but this sync criticism is one that I have with a majority of the web calendar offerings out there. My current solution is to use iCalx to host my calendar. Essentially, it is a site that offers webDAV technologies and uses PHP iCalendar. That way I can use a client like Apple’s iCal or Mozilla Calendar to publish and sync my calendar in the iCal format to the iCalx site. Then I can sync the client with my portable device (Palm).

    Conclusion

    I have no problem using a web program like Google instead of a client program, but it must at least offer a way to subscribe to the calendar for viewing on other platforms and devices. Google is on its way to solving the problem of sharing and collaborating using calendars, but until they can offer a subscription and a syncing feature, it will not replace my current solution.

    Update

    I spoke too soon. Google does offer the ability to view the calendar from other applications by offering both an xml feed and an iCal subscription! Yippie! Now they just need to let users create entries from these other applications so they can be synced to the Google calendar.

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    • Alex Rudloff 2:50 pm on 4/14/2006 Permalink

      Well, if nothing else, we surely needed another calendar application… ;) The biggest thing about google cal is that it kills 30boxes and the million others chances for getting bought.

      Haven’t played with it, but it is google, and they do have SMS notifications.. soo.. maybe I’ll give it a whirl

  • Rob Fay 12:39 pm on 1/18/2006 Permalink | Reply  

    Egocentrically Altruistic Web 2.0 

    John Battelle recently asked readers to come up with a tagline for the next Web 2.0 conference. This will be the third such conference.

    Year One included the tagline “The Web Is a Platform” to which Battelle remarks,

    “That felt spot on, because the idea of the web as a place you could build on the work of others was a pretty new idea.”

    Year Two included the tagline “Revving the Web” to which Battelle remarks,

    “…because it was all about the services and businesses and opportunities that arose from the Web – all of which taken together made the web more robust and more exciting.”

    For November’s conference, Battelle suggests the tagline “Disruption” by indicating,

    “…the year the Web – in all its forms – really flexes its muscle and begins to seriously turn the soil of the global economy in deep and permanent ways. Think of the disruptions in the media and entertainment industries – probably the deepest disruptions so far. But we’re only in the first inning or so of the disruptions in the mobile and communications space (how excited do YOU think AT&T is about Google offering free Wifi, for example? Or eBay buying Skype?). And the disruptions of search and clickstreams on commerce is only now beginning, and the same is true for the massive IT industry (Microsoft Live, anyone?). And the disruption on our cultural life – in government, for example (can you say warrantless wiretaps meets the Database of Intentions?) – is only beginning to dawn on all of us.”

    (More …)

     
  • Rob Fay 9:32 pm on 10/11/2005 Permalink  

    You Gada.Be Kiddin’ Me 

    Gada.Be Logo

    Well, I may have found a search tool that makes up for some of the limitations of my last post regarding Rollyo. It seems Chris Pirillo of G4TechTV’s Call for Help fame created gada.be, a search tool that allows for unique easy-to-remember urls along with capabilities for RSS search feeds. I look forward to the development of this tool. If I had two nickles to rub together, I’d even consider investing.

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    • Digital Media Review 12:05 am on 10/12/2005 Permalink

      Hi Rob,

      Gada.be would surely take any $$ you have to invest it. They need CAPEX badly, as they are currently “suffering” a bit of a traffic crunch thanks to their extraordinary launch success.

      This could be the beginning of a new wave of improved comprehensive search-engines. Looking forward to it!

      Juan Lopez-Valcarcel

    • Chris Pirillo 1:26 am on 10/16/2005 Permalink

      Investing? :)

    • Rob Fay 3:19 pm on 10/21/2005 Permalink

      If my wife and I were not expecting the birth of our twin girls in the immediate future, I’d certainly consider it!

      Again, Kudos!

  • Rob Fay 7:26 am on 9/29/2005 Permalink  

    You Can Roll a Rollyo to Your Pal 

    Rollyo Logo

    Since I’m always on the prowl for all that is gadgety-cool as well as anything that may make my life easier, I came across a search tool with a twist…

    Rollyo “is the fast, easy way to create personal search engines using only the sources you trust.” In other words, you add the Internet sites that you would like to search on. Therefore, you purposefully limit the universe of possible web sites to search – think of it as a filter to your Internet searching. In addition, you can create multiple search engines based on your interests. For instance, I may add trusted weather Internet sites for my “weather” search engine or add Internet sites devoted to Apple Computer for my “Mac” search engine. You can also share your search engines with others.

    The site, although in beta, appears to have quite a following, or at least quite a number of endorsements – Hollywood celebrities like Debra Messing and Rosario Dawson, politicos like Arianna Huffington, to blogger celebrities like Heather B. Armstrong (“Dooce”) and Jason Kottke.

    My only suggestion to the team would be to add an RSS feed based on your search engine criteria – that way you can easily see new search results without having to go to the site. I’ve just registered, so hopefully over the next few days I’ll be able to try it out. Go for it!

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    • Dan 3:23 pm on 9/29/2005 Permalink

      I’d also like to see a unique URL for the search engines I create.

    • Rob Fay 8:49 pm on 9/29/2005 Permalink

      Good point – something like rollyo.com/username/searchname to make it easy to remember or bookmark.

  • Rob Fay 6:49 am on 8/24/2005 Permalink  

    Google Talk 

    Google Talk Logo

    Yesterday, Google entered into the instant messaging wars by introducing its minimalist Talk client. Google based its instant messaging client on the existing open-source Jabber protocol. What’s interesting is that although Google includes audio speech capabilities (only for Windows users), BetaNews indicates that

    “Future additions to Google Talk will include support for the SIP protocol used in VoIP communications, which would allow the client to directly contact phones based on the technology. Google said it was aligning with Earthlink and Sipphone to make these features possible, but provided no timetable for planned availability.”

    Right now I’m not particularly excited by this news. What’s another instant messager? I do think it was a good choice to use an open-source protocol. However, what I’m more interested in is how Google will tie this technology in with its other current and future service offerings.

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    • nomad 7:56 am on 8/28/2005 Permalink

      So what is you username on GoogleTalk? :-)

  • Rob Fay 10:35 pm on 8/11/2005 Permalink  

    The World Just Got Smaller… 

    Chatting with my father-in-law

    My father-in-law and I recently purchased a small video camera (iSight) that can be mounted onto the top of our Apple computers. The purpose of the camera is so that we can both see and hear each other remotely using a combination of the camera and “instant messenger” chatting software that most of us have already used. We had a great time – both video and audio were really good – not choppy like I anticipated it might be. The video was a little fuzzy, but only when I had it fill the entire screen. Nonetheless, it was amazing! I felt like we were sitting across the table from each other. In fact, during another “chat” I put the camera on my laptop, and leveraging the wireless connection in my home, I was able to take my laptop around the house so my father-in-law could see home improvements, etc. from his home hundreds of miles away. Amazing!

    Chatting with my father-in-law

    Anyway, I was hoping to lure friends and family into getting one of these. There are a few hurdles – you need a high speed internet connection (no dialup) and your computer must be relatively new (you do not have to have an Apple Macintosh). Think of all the long distance costs you will save because chatting this way is free – only the cost of the high speed internet service (and the camera)!

    This has been done in the business community for a while now for holding remote conference calls. For instance, CNN recently decided to use Apple’s technology to aid them in their efforts for real time remote reporting.

    The psychotherapy profession should really start embracing the use of this technology in order to provide alternative services. For instance, what if a psychotherapist needs to see a family, yet one of the parents happens to be away for business during a planned session. Typically, the appointment would either be cancelled or it might be missing an important viewpoint if the psychotherapist decided to see the reminder of the family anyway. A certain number of counselors already do therapy by telephone or by email, but I think there are 2 limitations with these laternatives. First, doing email “therapy” tends to lend itself more to helping one individual, not many at once. Second, it is common knowledge that a majority of communication occurs nonverbally, so much is lost using the mediums I mentioned. However, using relatively inexpensive webcam technology could be something the profession needs to consider. The major concerns would involve the legal (insurance), confidentiality, security, and archiving issues, but I think these could be reasonably resolved.

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    • Arf 9:28 pm on 8/13/2005 Permalink

      You’ve got to be kidding me. Video conferencing is far from being a new technology, and you write like you’re one of the first to discover it. Maybe you’d like to share your thoughts on the wheel with the world too?

      By the way, the psychotherapy profession were using it and talking about it in 1996 (http://netpsych.com/netpsych2.htm) so you’re only 9+ years behind there.

    • Rob Fay 12:02 am on 8/14/2005 Permalink

      Arf:

      Thanks for your feedback. I do not disagree with you regarding my being late to the party, but I do disagree with you about how prevalent this technology is being used in the psychotherapy community. The technology may have been available and discussed in the psychotherapy community,but it is not necessarily being used widely.

    • Jason 2:24 pm on 8/15/2005 Permalink

      It sounds like somebody didn’t have their Wheaties this morning (Arf). I also find it funny that Arf calls you out on your site but doesn’t leave a way of rebuttal except in this forum.

      I think you have some good points Rob. I have thought about purchasing an iSight, but don’t have many friends that would purchase one as well. I do have plenty of friends that live abroad and having an iSight would be killer, but utilization is slim at best. $180 is a decent amount of cash to drop on something you’d only use maybe once a month.

    • Rob Fay 10:19 pm on 8/15/2005 Permalink

      Thanks, Jason. Of course the technology is not new, but I finally got around to getting it. Fortunately, my father-in-law got an educational discount, so it was more like $130 or so for me. Since my wife is preggo we thought we could use the techology for family to see the little ones from afar. I’m not much of a phone person, but I find I’m more likely to talk if I can see the person…

    • Jason 1:32 pm on 8/18/2005 Permalink

      The good ol’ “Education Discount.” With the cost of hardware and software today, it’s almost worth it to invest some cash into furthering ones education. The discounts you receive alone are worth the money put into an institution of higher learning.

      I concur on not being much of a phone person. I remember going to Epcot Center when I was a kid and seeing the AT&T display with the video phones. Having an iSight is so tempting. I think I may add it to my Amazon wish list and see what Santa brings this year.

    • Rob Fay 1:54 pm on 8/18/2005 Permalink

      The deals are on the software you can get via educational ties. When I was employed by the university, I got MS Office and Virtual PC for $10 because of a license agreement. Getting OS 10.4 for cheap wasn’t bad either.

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