IA Summit 2008 Recap - A Week Later


IA Summit 'Meet Me' Badge

This was the second IA Summit that I’ve attended. Last year I took my wife. It was great because, as parents of twin toddlers, it was a welcome vacation and respite from the responsibilities that parenting entails. Although I willingly chose to spend free time with my wife, I wasn’t able to connect with people in my professional network as much as I would have hoped. This year I attended on my own, and I found the “conference” part of weekend much richer as I was able to participate in extended conversations with colleagues. I also found that Twitter became an easy substitute to the obligatory business card for creating connections. “Hello” to all of my new friends.

Resources

There are already a number of photos, slides, and podcasts available from the event. Podcasts are supposed to be uploaded to Boxes and Arrows, but I haven’t seen anything yet (I will update this post once I see them available).

Program: Main Conference Presentations
Social Network: Crowdvine
Photos: [Flickr Group: IA Summit 2008 | By Flickr Tag: IASummit2008, IASummit08, IASummit]
Slides: [SlideShare Event: IA Summit 2008 | By SlideShare Tag: IASummit2008, IASummit08, IASummit]

Quick Takeaways

There are already a number of recaps popping up everywhere, so I will try to post a little bit about what I learned at the sessions I attended. I’ll try to provide as many links as I can. Note that the sessions below are not the complete list - only those sessions I was able to attend. Please refer to the resources above to view the entire listing of sessions.

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Information Architecture Summit 2008

This year your peers and industry experts will speak about how topics such as social networking, gaming, patterns, tagging, taxonomies, and a wide range of IA tools and techniques can help as users ‘experience information’.

- April 10-14, 2008 (Miami, Florida USA)” - (About the Summit)

I went to last year’s summit and found it very informative. You might consider checking it out - it’s in Miami!

(hat tip: InfoDesign)

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IA Summit 2007 Redux: Rashmi Sinha

A closing plenary from Rashmi Sinha.

Rashmi is the creator of SlideShare.

[Runtime: 49 slides | Please make sure you have the latest version of Adobe Flash installed on your computer to watch this slideshow. To download it, please visit: http://www.adobe.com/ ]

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IA Summit 2007 Redux: Joshua Prince-Ramus

It’s been over a month since the IA Summit, and I’m only now getting a chance to write about the experience. I took notes from many of the sessions I attended, but I’ll try to link to available videos or slides when possible.

An opening keynote: Joshua Prince-Ramus.

I was pleasantly surprised to learn how much commonality there is between “brick and mortar” architecture and information architecture. Joshua outlined issues surrounding limitations of space, resources and differing business goals and provided a glimpse into how his firm pushes for the best solution given these constraints. He had presented a similar talk to TED in February 2006, so seems best to just show you his related talk.

[Runtime: 20:09 | Please make sure you have the latest version of Adobe Flash installed on your computer to watch this video. To download it, please visit: http://www.adobe.com/ ]

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Post a Slideshow on Your Site - Part III

Slideshare

Well, it’s now available and I’m very excited! Think of the possibilities. For teachers. For sharing knowledge in an organization. For sharing knowledge with the world. Sign up now and get started.

Related Posts

Post a Slideshow on Your Site - Part II

Post a Slideshow on Your Site - Part I

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Post a Slideshow on Your Site - Part II

…or, you could simply use SlideShare, once the kind folks open up the beta to everyone. Below is an example using the venerable Lou Rosenfeld’s recently posted “Enterprise Information Architecture” slides.

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Post a Slideshow on Your Site - Part I

I stumbled across this post which describes how you can embed slides into your website. If you use either a free Flickr account (or Google’s Picasa), you can export your Powerpoint slides as image files, upload them to your photo site, and then insert a bit of code to embed your slides. It takes a few minutes, but it is certainly a useful little hack. Hopefully Flickr (and Picasa) won’t change their code to beat this hack.

Obviously the example shown below is not too pretty because my content space does not have a lot of width. I’ve noticed that this alters Flickr’s functionality a bit. One other note - be sure that you upload your slides in reverse chronoligical order so that your first slide is the one most recently uploaded. Unfortunately, I cannot seem to find a way to change the slide order.

The slide example below was created by Ari Weissman after his recent conference experiences. He posted some useful links to accompany his slides. Enjoy!

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G.E. Brainstorms Too!

G.E. Imagination Cubed

Now this free tool from G.E. might be a helpful tool to use during brainstorming meetings…folks can collaborate during the meeting and then be able to print out the results…[Hat Tip to Lifehacker]

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Online Visio

Gliffy Logo

The rage now is converting every MS Office application to the web (web 2.0) so you can access tools and files from anywhere, enabling better collaboration among team members. One suite of tools that comes to mind is Zoho, which includes most of the MS Office tools, but with less functionality.

This morning I read an article [hat tip to Nomad] about Gliffy, a web tool that looks to provide Visio-like functionality. I wonder if it can provide the mind-mapping functionality as well? The cool thing is that you can easily embed the results into any site.

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Web 2.0 the Enterprise

Digg Logo

I’ve been thinking a lot about the voting mechanism in Digg, Netscape beta and others that allows users to rate content as helpful or worthwhile. Think of Amazon’s “Was this rating helpful?” mechanism but with the power to literally elevate content to higher visibility.

I think there are some wonderful uses for this type of social voting for the enterprise, and Kevin and others might consider teaming with CMS providers to include this functionality into corporate intranets and KM solutions. Here’s one idea:

In traditional organizations, innovation and idea generation is a top-down exercise. That is, business leaders drive the services and products based on their own analysis of market needs. In addition, corporate policy is determined by the leaders of the organization.

On the other hand, some organizations allow for the bottom-up vetting of ideas. Why not use a voting mechanism like that employed by Digg to allows employees to participate in a “suggestion box” approach - suggestions to better the company - both in terms of corporate policy/culture and the products and services they offer to the customer? Fellow employees can then rate these ideas and the best ideas are vetted to the top. These suggestions then get on the radar of corporate leaders.

Implementing this functionality on corporate intranets seems like a no-brainer to me. Unfortunately, in my experience, only the large organizations really focus on harnessing the potential of their intranets. The new social technologies of blogs, wikis, feeds and the like have a slow mainstream adoption process, but the need for sharing knowledge in the enterprise is great and these tools are inexpensive solutions for building an innovative knowledge-sharing organization.

Update

After doing a little digging (horrible pun), it seems as though the folks at Digg will be releasing a Digg API around the time of the version 3.0 release next Monday:

“We also plan on launching an API after the next major release of digg (v3). The API will provide users with access to digg DB data in which you can build your own digg tools/research projects around.”

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Diggidy Dugg

Digg Logo

Seems there’s a buzz about AOL’s venture into user-recommended-and-rated-news. I am not writing this post to berate AOL for moving into a space carved out by Digg. Frankly, I do not think Digg owns the IP to this social news framework. Others like those at Newsvine have produced similar offerings.

Instead, I think AOL’s offering instead targets the Googles and Yahoos of the world, trying to pit this functionality into their broader portal offering.

Most importantly, I want to give props to Alex for his fantastic work on the product. He and his team have a lot to be proud of.

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Easy Chat

Did you know you could add chat to your website very easily? With Gabbly you can simply type in to your browser address line (best with Firefox) ‘www.gabbly.com/www.mywebsite.com’ where ‘mywebsite’ is your site. You can also embed the chat tool right into your web page like the example shown here. Note sure about security, but it seems interesting.

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Wiki Recommendations

I am looking to set up a wiki for my group at work. The idea is to share information regarding conferences, research, or anything else we’d like to share. We decided a wiki would be the best tool, but after a preliminary review of free products hosted by the wiki provider, there were not too many I’d consider intuitive. The two I’ve focused on are Jot and PBWiki. The big plus with Jot is that is uses a WYSIWYG editor and it has a number of template plugins available.

Can you make any recommendations for a free hosted Wiki with WYSIWYG editing features?

UPDATE: June 10, 2006

I’m not sure why I hadn’t thought of it since I already use WordPress for this site…I’ve been thinking of moving away from using a wiki and instead using a blog tool like WordPress. WordPress hosts blogs at wordpress.com so I can set up a blog that includes wiki-like functionality using editable pages. There’s also a WYSIWYG editor for those who would rather not dabble in XHTML.

In addition, WordPress offers much more for workgroup collaboration. For instance, it lets you feed XML into the sidebar, so colleagues can easily share articles bookmarked and saved in Del.icio.us.

The biggest issue is intellectual property issues along with security. Pages and posts can be password protected, but it would be much easier if only registered users of the site could read posts and pages. Unfortunately, it does not seem that WordPress offers this out-of-the-box functionality. I can only assume they will add this to their enterprise offferings.

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IA Summit Redux: DC-Style

dc-ia

On Saturday May 20, the local chapter of DC information architects got together to recap topics that were addressed and discussed at the 2006 IA Summit. This was a long time coming for me. I’ve been meaning to attend these local meetings, but life has, of course, gotten in the way.

Livia Labate has provided a wealth of useful material, including MP3 recordings of the local DC event, as well as links to material that was presented at the Summit.

Anyway, the following is a brief summary of my notes. Certainly these notes do not codify the entirety of the redux - just my own brain dump based on notes taken at the event. The topics to be addressed are listed below (those in bold are the ones we had time to discuss):

Overview

  1. Summit Overview#
  2. Tagging#
  3. Wireframes#
  4. New Technology#
  5. Content Management
  6. Business and IA
  7. Theory#
  8. International

Summit Overview

Dan Brown facilitated the DC-IA redux, and one of the things he discussed centered around the format of the Summit. He mentioned that in the past, there was a greater selection of things to attend and a greater variety of topics. On the other hand, he mentioned that there were better opportunities to connect with people outside of sessions this past year. He asked for input on how to create a culture that would both maximize connections outside of sessions and make good use in-session time.

Tagging

James Melzer addressed the topic of tagging, focusing primarily on using the bookmark tool del.icio.us.

Some discussion revolved around making a distinction between a group versus a crowd. A group, James indicated, is intentional, known, and planned. In contrast, a crowd is unknown and not planned. Del.icio.us embraces both, and James noted that sometimes crowds become groups in Del.icio.us because is sometimes ends up being the same people who are the forefront of tagging, and their aggregate work sets trends for other users.

Tagging::Kinds of Tags

  • Description (Singular)
  • Categorization (plural)
  • Opinion
  • Action (temporary, personal)
  • Relation (for userid)
  • Insider Reference (e.g., “enterprise_ia”)

Wireframes

Nathan Curtis discussed wireframes. Apparently, Nathan worked at K12 for a few months just before I arrived. I’ve heard very good things about him - in particular, how he shared some of his wireframing techniques with current K12 IAs.

Wireframes::Techniques

Nathan explained that there was a discussion of using different wireframing techniques/tools, including:

Wireframes::Challenges

Nathan mentioned that IAs need to struggle with representing interactions over time. With the advent of RIAs such as Flash and Ajax, IAs need to be able to communicate how information is to be presented, but how user behaviors will affect the feedback and visual representation of a web application. Nathan mentioned Bill Scott at Yahoo! and how he uses interaction storyboards, complete with interaction matrices to document all behavior changes for a given interaction type.

One technique Nathan mentioned was to segment the “modules” that comprise a wireframe. In other words, reusable widgets can be saved as components to be used over and over again. In addition, Nathan commented on Kevin Cheng’s use of comics to communicate HCI usability issues with stakeholders.

New Technology

Nathan briefly discussed how new technologies are affecting the profession. For instance, Laszlo and Adobe Flex make it easier to move from a rapid prototype to a working solution. The web metaphor is moving away from “pages” to “mashups,” so IAs need to be able to embrace change and add new skill sets to accomodate for this change.

The group also discussed game design and the use of incentives as a way to interact with the user.

Theory

Olga Howard took some more time to cover the distinction of “crowd” versus “group.” With regard to tagging in Del.icio.us, the group discussed how there may be a flurry of different tags used to classify objects, but over time, the number of tags flattens to an accepted assortment.

Next, the discussion turned to Morville’s championing of “findability.” The basic questions to ask include:

  • Is it useful?
  • Is it desirable?
  • Is it valuable?
  • Is it credible?

Conclusion

Since I have not been able to attend the IA Summit yet, I found this redux to be pretty informative. In addition to getting useful information, I enjoyed spending time with other like-minded individuals who have a passion for creating usable intuitive products.

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Comment Spam

Well, I’ve caved and have to turn off comments for a bit. For the last month or so, I’ve been getting slammed with comment and trackback spam - so much so that it takes me about an hour each day to stay on top of it.

I will turn comments on once I find time to upgrade WordPress, using their Akismet spam plugin.

UPDATE May 25

I’ve upgraded WordPress and have activated the spam plugin. I’d also like to incorporate a “captcha”-style comment (spam deterrent) option as well. Any recommendations?

Google Calendar - First Impressions

Google Calendar

Today Google launched their own calendar offering. I created a Google Calendar for myself and my initial review is relatively positive, but not enough to make me a convert.

Pros

The definitive positives include the ability to manage multiple calendars, sharing calendars and delegating permissions to access these calendars. Also, there are a variety of ways to get notified of events - emails, SMS, etc.

Cons

The biggest negative, for me, is that there is no sync capability. Google allows you to import your calendar from another program, but there is no way to sync a localized version of your calendar, either on a client program, a handheld, or otherwise. In addition, it does not publish in the iCal format to allow for subscriptions. Why should I only be able to view the calendar on the site? Shouldn’t I also be able to subscribe to the calendar and view it using a portable device? Perhaps the thought is that all portable devices in the future will have a persistent connection to the Internet, but I for one cannot now justify spending a few extra bucks for my mobile phone provider to offer this option.

I understand that Google starts off with limited features and expands its offerings, but this sync criticism is one that I have with a majority of the web calendar offerings out there. My current solution is to use iCalx to host my calendar. Essentially, it is a site that offers webDAV technologies and uses PHP iCalendar. That way I can use a client like Apple’s iCal or Mozilla Calendar to publish and sync my calendar in the iCal format to the iCalx site. Then I can sync the client with my portable device (Palm).

Conclusion

I have no problem using a web program like Google instead of a client program, but it must at least offer a way to subscribe to the calendar for viewing on other platforms and devices. Google is on its way to solving the problem of sharing and collaborating using calendars, but until they can offer a subscription and a syncing feature, it will not replace my current solution.

Update

I spoke too soon. Google does offer the ability to view the calendar from other applications by offering both an xml feed and an iCal subscription! Yippie! Now they just need to let users create entries from these other applications so they can be synced to the Google calendar.

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Egocentrically Altruistic Web 2.0

John Battelle recently asked readers to come up with a tagline for the next Web 2.0 conference. This will be the third such conference.

Year One included the tagline “The Web Is a Platform” to which Battelle remarks,

“That felt spot on, because the idea of the web as a place you could build on the work of others was a pretty new idea.”

Year Two included the tagline “Revving the Web” to which Battelle remarks,

“…because it was all about the services and businesses and opportunities that arose from the Web - all of which taken together made the web more robust and more exciting.”

For November’s conference, Battelle suggests the tagline “Disruption” by indicating,

“…the year the Web - in all its forms - really flexes its muscle and begins to seriously turn the soil of the global economy in deep and permanent ways. Think of the disruptions in the media and entertainment industries - probably the deepest disruptions so far. But we’re only in the first inning or so of the disruptions in the mobile and communications space (how excited do YOU think AT&T is about Google offering free Wifi, for example? Or eBay buying Skype?). And the disruptions of search and clickstreams on commerce is only now beginning, and the same is true for the massive IT industry (Microsoft Live, anyone?). And the disruption on our cultural life - in government, for example (can you say warrantless wiretaps meets the Database of Intentions?) - is only beginning to dawn on all of us.”

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You Gada.Be Kiddin’ Me

Gada.Be Logo

Well, I may have found a search tool that makes up for some of the limitations of my last post regarding Rollyo. It seems Chris Pirillo of G4TechTV’s Call for Help fame created gada.be, a search tool that allows for unique easy-to-remember urls along with capabilities for RSS search feeds. I look forward to the development of this tool. If I had two nickles to rub together, I’d even consider investing.

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You Can Roll a Rollyo to Your Pal

Rollyo Logo

Since I’m always on the prowl for all that is gadgety-cool as well as anything that may make my life easier, I came across a search tool with a twist…

Rollyo “is the fast, easy way to create personal search engines using only the sources you trust.” In other words, you add the Internet sites that you would like to search on. Therefore, you purposefully limit the universe of possible web sites to search - think of it as a filter to your Internet searching. In addition, you can create multiple search engines based on your interests. For instance, I may add trusted weather Internet sites for my “weather” search engine or add Internet sites devoted to Apple Computer for my “Mac” search engine. You can also share your search engines with others.

The site, although in beta, appears to have quite a following, or at least quite a number of endorsements - Hollywood celebrities like Debra Messing and Rosario Dawson, politicos like Arianna Huffington, to blogger celebrities like Heather B. Armstrong (”Dooce”) and Jason Kottke.

My only suggestion to the team would be to add an RSS feed based on your search engine criteria - that way you can easily see new search results without having to go to the site. I’ve just registered, so hopefully over the next few days I’ll be able to try it out. Go for it!

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Google Talk

Google Talk Logo

Yesterday, Google entered into the instant messaging wars by introducing its minimalist Talk client. Google based its instant messaging client on the existing open-source Jabber protocol. What’s interesting is that although Google includes audio speech capabilities (only for Windows users), BetaNews indicates that

“Future additions to Google Talk will include support for the SIP protocol used in VoIP communications, which would allow the client to directly contact phones based on the technology. Google said it was aligning with Earthlink and Sipphone to make these features possible, but provided no timetable for planned availability.”

Right now I’m not particularly excited by this news. What’s another instant messager? I do think it was a good choice to use an open-source protocol. However, what I’m more interested in is how Google will tie this technology in with its other current and future service offerings.

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