Rob Fay is a user experience architect making sense of an information age. He is passionate about the “I” in IT and strives to evangelize that information is a resource on equal footing with an organization’s human, financial, and physical resources.

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Noteworthy Posts

Effective Culture Change in the FBI I believe the primary reason for failed IT projects and a revolving door of CIOs at the FBI is primarily due to the agency’s culture, not failed technologies or poor CIO leadership.
Egocentrically Altruistic Web 2.0 I think true Web 2.0 is more than a technology, a company, a concept, or a service. Web 2.0 is simply providing an intuitive rich user experience that can be both egocentric and altruistic.
Fair Access, Security, and Innovation To combat technology and cybersecurity issues, the government should institute policies that promote technology diversity and should allow citizens to conduct business with the government using any technology available to them.
No Scam Here - I Got the iBook! Then I stumbled across an “internet marketing” promotion. You may be familiar with them - “get a free iPod by getting 6 of your friends to sign up and register for X.” This promotion, offered by the Internet Opinion Group, used a different busines
Rethinking EIA: Becoming Information Ecologists This post attempts to rethink Enterprise Information Architecture and argues that information architecture need not be constrained to designing structures and managing content as it relates to the Web or for any electronic system for that matter. Instead,
43 Folders 43 Folders is Merlin Mann’s site about personal productivity, life hacks, and simple ways to make your life a little better.
Alertbox Jakob Nielson’s column on Web usability
Alex Rudloff Alex is a software engineer, entrepreneur, and technology enthusiast located in Washington, DC.
Amazon Wish List Feel free to buy me something…
Armchair Reconnaissance Although I understand the validity of both the need for information security and information sharing, I feel we need to be ever so careful with how we use the proliferation of social software that has grown in the last few years.
ASIS&T The Information Society for the Information Age
Audioscrobbler What I’m listening to…
Authentic Boredom Cameron Moll, Freelance New Media Pioneer
Bloug Louis Rosenfeld, Pioneer Information Architect
Boxes and Arrows Boxes and Arrows is firmly devoted to the practice, innovation, and discussion of graphic design, interaction design and information architecture, large and small.
Chad Dickerson Former CTO (InfoWorld), now with Yahoo!
CIO
CIO Today
Community Engine Bud Gibson, founder of The Community Engine, helps organizations thrive in the internet economy by developing information communities for their products and services.
D*I*Y Planner Paper, productivity & passion
DC Information Architects Where Information Architects Connect
Defenestrated Dave Cassidy’s delicate blend of eGov, grants management, technology, Britain, and the arts, with a dusting of random weirdness
del.icio.us See my bookmarks!
Digital Web Magazine Digital Web Magazine is an online magazine intended for professional web designers, web developers and information architects.
Donna Maurer Information architecture, user-centered design, usability, and much more
eHub eHub is a constantly updated list of web applications, services, resources, blogs or sites with a focus on next generation web (web 2.0), social software, blogging, Ajax, Ruby on Rails, location mapping, open source, folksonomy…
eLearning Post Explore news, views and stories around Corporate Learning, Community Building, Instructional Design, Knowledge Management and more. Elearningpost’s mission is to provide quality e-learning and knowledege management content that attracts a diverse and emer
Elegant Hack Christina Wodtke is the founder of Boxes and Arrows, an online magazine of IA and is president of the Information Architecture Institute
Federal Computer Week
Findability Peter Morville’s thoughts on Ambient Findability and design of findable objects
Flickr My photos
GanttHead The Online Community for IT Project Managers
Getting My Bearings James Melzer, Information Architect
Government Computer News
GovExec.com GovExec.com is government’s business news daily and the premier Web site for federal managers and executives.
Green Chameleon Green Chameleon started out in May 2000 as a personal website of Patrick Lambe. Patrick is Principal Consultant at knowledge management consulting firm Straits Knowledge.
Green Onions Dan Brown, User Experience Lead
Guy Kawasaki Guy Kawasaki is a managing director of Garage Technology Ventures, an early-stage venture capital firm and a columnist for Forbes.com. Previously, he was an Apple Fellow at Apple Computer, Inc.
IA Slash Jess McMullin
InfoDesign Understanding by Design
Information Architecture Institute The Information Architecture Institute is a non-profit volunteer organization dedicated to advancing and promoting information architecture.
Information Week
InfoWorld
Inkblots Mark Woodman, Senior Engineer
Interaction Design Association
Jason Kottke Hypertext, Design, Photography, Media, Text, and Programming
Jeffrey Veen Founding partner of Adaptive Path
Jesse James Garrett JJG started Adaptive Path to help people solve user experience problems.
John Battelle Thoughts on the intersection of search, media, technology, and more.
Jon’s Radio Jon Udell, InfoWorld writer, analyst, and developer
Keith Instone IBM, User Experience Design team
Kevin Rose Kevin Rose, former G4/TechTV host, current host of Diggnation
Laurel Fay My Wife, the Marriage & Family Therapist
Leoville Leo Laporte, former host of G4/ TechTV
Library Clips John Tropea shares from a librarian’s point of view
Lifehacker Lifehacker recommends the downloads, web sites and shortcuts that actually save time.
Micro Persuasion Steve Rubel explores how new technologies are transforming marketing, media and public relations.
Mike Davidson Mike Davidson, CEO of Newsvine
Mike Matas Mike Matas, Graphic Design Prodigy, recently employed by Apple Computer
Noise Between Stations Victor Lombardi is a principal at the Management Innovation Group
Off the Top Thomas Vander Wal, Principle, InfoCloud Solutions
Periodic Design Jason Wishard, User Interface Designer
Peterme.com Links, thoughts, and essays from Peter Merholz
ProBlogger Helping Bloggers Earn Money
Robin Good What Communications Experts Need to Know
Semantic Studios Peter Morville’s Column About Information Architecture and Strategy
SimpleBits Dan Cederholm founded SimpleBits, a tiny web design studio that creates simple, readable, usable interfaces balanced with a standards-based methodology.
Steve Saxon’s Downtime .NET geek by day @ Dell
Stopdesign Douglas Bowman is an influential designer whose highly publicized and hugely successful redesigns of sites like Blogger, Wired News, and Adaptive Path have pushed him to the forefront of standards-compliant web design.
Sun’s Martin Hardee Usability, Design & Other Stuff
TechCrunch TechCrunch is a weblog dedicated to obsessively profiling and reviewing every newly launched web 2.0 business, product and service.
Thinking and Making Information architecture, user experience design, and the new architecture of business
TWiT This Week in Tech
Usability News The British HCI Group is the longest-established and largest national group in Europe devoted to HCI.
Usability Professionals’ Association The UPA supports those who promote and advance the development of usable products, reaching out to people who act as advocates for usability and the user experience.
Usability.gov Your resource for designing usable, useful and accessible Web sites and user interfaces
User Experience Network UXnet was formed to help make connections between the people and organizations that represent User Experience disciplines, and to encourage interchange and cooperation.
User InExperience A running commentary on the user experience of real and virtual things.
UX Magazine UX Magazine sets out to explore, promote & discuss the multiple facets of user experience one article at a time.
UXMatters Insights and Inspiration for the User Experience Community
Veerle’s Blog
Web 2.0 the Enterprise On the other hand, some organizations allow for the bottom-up vetting of ideas. Why not use a voting mechanism like that employed by Digg to allows employees to participate in a “suggestion box” approach - suggestions to better the company - both in t
Web Developer’s Handbook developing web-sites, exploring own imagination
WebWord Usability and Human Factors for the Internet
Zeldman’s Daily Report Jeffrey Zeldman, Founder and Creative Director, is an internationally known web designer and author, architect of the web standards movement, and creator of some of the medium’s best-known brands.

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Organizations

Effective Culture Change in the FBI I believe the primary reason for failed IT projects and a revolving door of CIOs at the FBI is primarily due to the agency’s culture, not failed technologies or poor CIO leadership.
Egocentrically Altruistic Web 2.0 I think true Web 2.0 is more than a technology, a company, a concept, or a service. Web 2.0 is simply providing an intuitive rich user experience that can be both egocentric and altruistic.
Fair Access, Security, and Innovation To combat technology and cybersecurity issues, the government should institute policies that promote technology diversity and should allow citizens to conduct business with the government using any technology available to them.
No Scam Here - I Got the iBook! Then I stumbled across an “internet marketing” promotion. You may be familiar with them - “get a free iPod by getting 6 of your friends to sign up and register for X.” This promotion, offered by the Internet Opinion Group, used a different busines
Rethinking EIA: Becoming Information Ecologists This post attempts to rethink Enterprise Information Architecture and argues that information architecture need not be constrained to designing structures and managing content as it relates to the Web or for any electronic system for that matter. Instead,
43 Folders 43 Folders is Merlin Mann’s site about personal productivity, life hacks, and simple ways to make your life a little better.
Alertbox Jakob Nielson’s column on Web usability
Alex Rudloff Alex is a software engineer, entrepreneur, and technology enthusiast located in Washington, DC.
Amazon Wish List Feel free to buy me something…
Armchair Reconnaissance Although I understand the validity of both the need for information security and information sharing, I feel we need to be ever so careful with how we use the proliferation of social software that has grown in the last few years.
ASIS&T The Information Society for the Information Age
Audioscrobbler What I’m listening to…
Authentic Boredom Cameron Moll, Freelance New Media Pioneer
Bloug Louis Rosenfeld, Pioneer Information Architect
Boxes and Arrows Boxes and Arrows is firmly devoted to the practice, innovation, and discussion of graphic design, interaction design and information architecture, large and small.
Chad Dickerson Former CTO (InfoWorld), now with Yahoo!
CIO
CIO Today
Community Engine Bud Gibson, founder of The Community Engine, helps organizations thrive in the internet economy by developing information communities for their products and services.
D*I*Y Planner Paper, productivity & passion
DC Information Architects Where Information Architects Connect
Defenestrated Dave Cassidy’s delicate blend of eGov, grants management, technology, Britain, and the arts, with a dusting of random weirdness
del.icio.us See my bookmarks!
Digital Web Magazine Digital Web Magazine is an online magazine intended for professional web designers, web developers and information architects.
Donna Maurer Information architecture, user-centered design, usability, and much more
eHub eHub is a constantly updated list of web applications, services, resources, blogs or sites with a focus on next generation web (web 2.0), social software, blogging, Ajax, Ruby on Rails, location mapping, open source, folksonomy…
eLearning Post Explore news, views and stories around Corporate Learning, Community Building, Instructional Design, Knowledge Management and more. Elearningpost’s mission is to provide quality e-learning and knowledege management content that attracts a diverse and emer
Elegant Hack Christina Wodtke is the founder of Boxes and Arrows, an online magazine of IA and is president of the Information Architecture Institute
Federal Computer Week
Findability Peter Morville’s thoughts on Ambient Findability and design of findable objects
Flickr My photos
GanttHead The Online Community for IT Project Managers
Getting My Bearings James Melzer, Information Architect
Government Computer News
GovExec.com GovExec.com is government’s business news daily and the premier Web site for federal managers and executives.
Green Chameleon Green Chameleon started out in May 2000 as a personal website of Patrick Lambe. Patrick is Principal Consultant at knowledge management consulting firm Straits Knowledge.
Green Onions Dan Brown, User Experience Lead
Guy Kawasaki Guy Kawasaki is a managing director of Garage Technology Ventures, an early-stage venture capital firm and a columnist for Forbes.com. Previously, he was an Apple Fellow at Apple Computer, Inc.
IA Slash Jess McMullin
InfoDesign Understanding by Design
Information Architecture Institute The Information Architecture Institute is a non-profit volunteer organization dedicated to advancing and promoting information architecture.
Information Week
InfoWorld
Inkblots Mark Woodman, Senior Engineer
Interaction Design Association
Jason Kottke Hypertext, Design, Photography, Media, Text, and Programming
Jeffrey Veen Founding partner of Adaptive Path
Jesse James Garrett JJG started Adaptive Path to help people solve user experience problems.
John Battelle Thoughts on the intersection of search, media, technology, and more.
Jon’s Radio Jon Udell, InfoWorld writer, analyst, and developer
Keith Instone IBM, User Experience Design team
Kevin Rose Kevin Rose, former G4/TechTV host, current host of Diggnation
Laurel Fay My Wife, the Marriage & Family Therapist
Leoville Leo Laporte, former host of G4/ TechTV
Library Clips John Tropea shares from a librarian’s point of view
Lifehacker Lifehacker recommends the downloads, web sites and shortcuts that actually save time.
Micro Persuasion Steve Rubel explores how new technologies are transforming marketing, media and public relations.
Mike Davidson Mike Davidson, CEO of Newsvine
Mike Matas Mike Matas, Graphic Design Prodigy, recently employed by Apple Computer
Noise Between Stations Victor Lombardi is a principal at the Management Innovation Group
Off the Top Thomas Vander Wal, Principle, InfoCloud Solutions
Periodic Design Jason Wishard, User Interface Designer
Peterme.com Links, thoughts, and essays from Peter Merholz
ProBlogger Helping Bloggers Earn Money
Robin Good What Communications Experts Need to Know
Semantic Studios Peter Morville’s Column About Information Architecture and Strategy
SimpleBits Dan Cederholm founded SimpleBits, a tiny web design studio that creates simple, readable, usable interfaces balanced with a standards-based methodology.
Steve Saxon’s Downtime .NET geek by day @ Dell
Stopdesign Douglas Bowman is an influential designer whose highly publicized and hugely successful redesigns of sites like Blogger, Wired News, and Adaptive Path have pushed him to the forefront of standards-compliant web design.
Sun’s Martin Hardee Usability, Design & Other Stuff
TechCrunch TechCrunch is a weblog dedicated to obsessively profiling and reviewing every newly launched web 2.0 business, product and service.
Thinking and Making Information architecture, user experience design, and the new architecture of business
TWiT This Week in Tech
Usability News The British HCI Group is the longest-established and largest national group in Europe devoted to HCI.
Usability Professionals’ Association The UPA supports those who promote and advance the development of usable products, reaching out to people who act as advocates for usability and the user experience.
Usability.gov Your resource for designing usable, useful and accessible Web sites and user interfaces
User Experience Network UXnet was formed to help make connections between the people and organizations that represent User Experience disciplines, and to encourage interchange and cooperation.
User InExperience A running commentary on the user experience of real and virtual things.
UX Magazine UX Magazine sets out to explore, promote & discuss the multiple facets of user experience one article at a time.
UXMatters Insights and Inspiration for the User Experience Community
Veerle’s Blog
Web 2.0 the Enterprise On the other hand, some organizations allow for the bottom-up vetting of ideas. Why not use a voting mechanism like that employed by Digg to allows employees to participate in a “suggestion box” approach - suggestions to better the company - both in t
Web Developer’s Handbook developing web-sites, exploring own imagination
WebWord Usability and Human Factors for the Internet
Zeldman’s Daily Report Jeffrey Zeldman, Founder and Creative Director, is an internationally known web designer and author, architect of the web standards movement, and creator of some of the medium’s best-known brands.

Suggested Reading

Effective Culture Change in the FBI I believe the primary reason for failed IT projects and a revolving door of CIOs at the FBI is primarily due to the agency’s culture, not failed technologies or poor CIO leadership.
Egocentrically Altruistic Web 2.0 I think true Web 2.0 is more than a technology, a company, a concept, or a service. Web 2.0 is simply providing an intuitive rich user experience that can be both egocentric and altruistic.
Fair Access, Security, and Innovation To combat technology and cybersecurity issues, the government should institute policies that promote technology diversity and should allow citizens to conduct business with the government using any technology available to them.
No Scam Here - I Got the iBook! Then I stumbled across an “internet marketing” promotion. You may be familiar with them - “get a free iPod by getting 6 of your friends to sign up and register for