Some great usability ROI resources that I’ll try to keep adding to: Usability News: The Return on Investment (ROI) for Personas Usability First: Usability ROI: Case Studies Rashmi Sinha: ROI of Usability: A Collection of Links Dey Alexander Consulting: Return on investment WebWord: A Business Case for Usability I... Read more
Don Norman discusses the nomenclature used to describe the people designers design for. Peter Merholz also comments on Don’s article. Frankly, I think this was a throw-away article by Dr. Norman. Certainly I believe that the words we use to characterize a group can then reflect our motivations and... Read more
Note: Due to the large amount of content, I will be updating this a bit more to fill in the blanks of the later sessions of the day. Check back for more info. Welcome Jenny Preece opened the symposium discusssing the College of Information Science and its collaboration with... Read more
The University of Maryland Human-Computer Interaction Lab is hosting a symposium on June 1 and 2. Day 1 is the actual symposium, with a keynote given by Ben Shneiderman. In addition, Jenny Preece is one of two people giving the welcome. Jenny is the Dean of the College of... Read more
I understand that one of the big reasons Grants.gov went with its current solution was so that people could fill out forms offline. However, I wonder which stakeholder is more affected - the person who cannot have constant Internet access or the person who has a Mac (or another... Read more
Today's Washington Post catches on the problems Mac users have identified for a while now - that Grants.gov does not support Mac users unless these users use a Citrix workaround.
Scientists should focus on science,... Read more
Summary: Since the blogosphere is abuzz in the Web 2.0 dialogue, I feel it's time to reiterate the call that web sites should universally provide a usable method to transact with them from any capable electronic device. As CMSs becomes the norm, it... Read more
It seems that for the last few years I have been involved with usability testing in some shape or form, although I suppose it could be debated if there were any "usability tests" at all. These "tests" were more heuristic, always informal in nature and continue to this... Read more
CoverFlow is an innovative software program available for Apple computer owners (Tiger only). This is a great program for those who are visually-oriented. CoverFlow visually displays your music collection by cataloging the MP3 tags and then pulling cover art from a variety of sources such as... Read more
John Battelle recently asked readers to come up with a tagline for the next Web 2.0 conference. This will be the third such conference.
Year One included the tagline "The Web Is a Platform" to which Battelle remarks,
"That felt spot... Read more
Back in April I discussed how the federal government is discriminating against Macintosh users with regard to e-gov business transactions with the grantee community. I still cannot believe that OMB chose a solution that disregards a significant segment of its community. ... Read more
Yesterday, Dan Brown, User Experience Lead with Computech, came to my "User Interactions with Information Systems" class to discuss "A Day in the Life of..." Dan offers over a decade of related... Read more
For my graduate school class, I must work with a group to evaluate a web site or an information system (or compare multiple ones) for usability issues. Any ideas?
So far, my group has talked about the following:
I will receive my MIM degree after completing a summer class that lasts for 6 weeks. "User Interactions With Information Systems" is a course that greatly...
Read more